Public Benefits Advocacy: Practical Skills that Make a Big Difference

You know the law of public benefits but how do you actually convince caseworkers, ALJs or judges in court to decide in your client's favor? This video, presented by Bryan Hetherington, Empire Justice Center Chief Counsel, covers persuasion skills and techniques that will give you a better chance of success. Topics covered include: understanding the hierarchy of authority for public assistance workers; a story telling approach to advocacy; understanding the role of discretion; approaches to working the chain of supervision; identifying and responding to pattern and practice problems; the importance of providing factual context, not just the facts needed for a prima facia case; and the importance of understanding the limits of the knowledge of fact finders about the lives of our clients.

Date of Original Presentation: 10/20/08

Viewing Time: 1 hour 53 minutes

Presenter: Bryan D. Hetherington, Empire Justice Center

This presentation is not certified for CLE credit

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